Bărcuț 141 - 507216 Bărcuț - Romania

Telephone German: +40 729 570 482
Telephone English: +40 729 570 482
Telephone Romanian: +40 729 570 480


Represented by:
Robert Oprea and Leonie Oprea

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at
The “OS platform” can be used to resolve disputes arising from online contracts for the sale of goods and/or services between consumers and entrepreneurs.

We take part in a dispute resolution procedure before a consumer arbitration board.
The responsible body is: Federal Universal Arbitration Board - Center for Arbitration. V. Straßburger Str. 8 77694 Kehl Link to the consumer arbitration board website:

  • General terms and conditions of business
    Scope These General Terms and Conditions (GTC) apply to all deliveries from Innovation Gangwerk SRL to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.
  • Contractual partner
    The purchase contract is concluded with Innovation Gangwerk SRL, Barcut 141, 507216 Barcut, Romania, commercial register: Făgăraş District Court, commercial number:
  • Conclusion of contract
    The presentation of the products in the online shop does not constitute a legally binding offer, but rather only an invitation to order.

    By clicking the [Buy/order for a fee] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
  • Right of withdrawal
    If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the legal provisions.

     If you as a consumer make use of your right of withdrawal in accordance with Section 4.1, you will have to bear the regular return shipping costs.

     Furthermore, the regulations that are set out in detail in the following cancellation policy apply to the right of cancellation. Right of cancellation You have the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must [enter the name of the entrepreneur, address, telephone number and e-mail address] to us by means of a clear statement (e.g. a letter sent by post or an e-mail) about your decision to withdraw from this contract, inform. You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires. Consequences of withdrawalIf you withdraw from this contract, we will refund to you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must deliver the goods to us or to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract (this may include the name and address of the person authorized by you to receive the goods). to be inserted) to be returned or handed over. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods. - End of the cancellation policy - (¹ This cancellation policy applies from May 28, 2022. It does not apply to the separate delivery of goods.)
  • Prices and shipping costs
    The prices stated on the product pages include statutory VAT and other price components.

    In addition to the stated prices, we charge a flat rate of 15 euros per order for delivery within Europe. The shipping costs will be clearly communicated to you on the product pages, in the shopping cart system and on the order page.

    If you pay by cash on delivery, an additional fee of 5 euros will be charged, which the delivery person will charge on site. There are no additional taxes or costs.
  • Delivery
    Delivery takes place worldwide.

    Delivery time is up to 14 days. We will point out any different delivery times on the respective product page.
  • Payment
    Payment can be made either in advance, credit card, PayPal or cash on delivery.

     If you choose the advance payment method, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
  • Retention of title
    The goods remain our property until full payment has been made.
  • Dispute resolution
    The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. Further information is available at the following link: In order to resolve disputes with consumers, we are willing to participate in a dispute resolution procedure before a consumer arbitration board or are obliged in accordance with ____ (statement of the legal norm or contractual agreement). The responsible consumer arbitration board is: Universal arbitration board of the Federal Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, In order to resolve the disputes mentioned, we will take part in a dispute resolution procedure before this body.

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